Legal information

I. Legal notice

This site presents La Bonne Étoile, a private suite let as a furnished holiday rental (meublé de tourisme) in Marseille, and lets you book it directly.

Publisher

Publisher

Mr Fares Ben, private individual

Address

Traverse des Romans, 13011 Marseille, France

Phone

+33 6 65 26 14 32

Email

loveroombonneetoile@gmail.com

Publication director

Mr Fares Ben

Holiday rental

Registration no. 13211011339DP

Hosting

Netlify, Inc.

101 2nd Street, San Francisco, CA 94105, United States · netlify.com

OVH SAS

SAS with share capital of €50,000,000 · RCS Lille Métropole 424 761 419 · 2 rue Kellermann, 59100 Roubaix, France · ovhcloud.com

Online booking

The booking calendar is provided by Cal.com, Inc., a Delaware corporation, 2261 Market Street #4382, San Francisco, CA 94114, United States (cal.com).

Intellectual property

The text, photographs and graphic elements of this site belong to La Bonne Étoile. Any reproduction, even partial, is prohibited without written permission. The brands mentioned (Airbnb, Instagram, Cal.com) belong to their respective owners.

External links

The site links to Airbnb, Instagram, Cal.com and Google Maps. These services apply their own terms and privacy policies.

II. Privacy

Your data is used only to arrange your stay. It is never sold, rented out or used for advertising.

Data controller

Mr Fares Ben, Traverse des Romans, 13011 Marseille, France.

Data collected

• When you book in the calendar: name, email address, phone number, chosen date and, if you add one, your message.
• For the Wero deposit: the account holder's name, the amount and the transfer message, passed on by your bank.
• When you call or write: the information you choose to share.
• When you visit the site: technical connection data (IP address, browser type), processed by the host to run and secure the site.

Why, and on what basis

To manage your booking and your stay, to answer you and to meet the host's legal obligations, including the tourist tax. Legal basis: performance of the rental contract and compliance with legal obligations (Article 6 GDPR).

Retention

Booking data is kept for the stay and its follow-up, then deleted no later than three years after your last contact, unless the law requires it to be kept longer.

Recipients and providers

Only Mr Fares Ben has access to your data. It passes through technical providers:

• Cal.com, Inc. (United States), for bookings. Cal.com states that it is certified under the EU–US Data Privacy Framework, which governs the transfer of your data outside the European Union.
• Netlify, Inc. (United States) and OVH SAS (France), for hosting and running the site.

Cookies

This site sets no advertising or analytics cookies, and its fonts are hosted on the site itself.

Only the Cal.com calendar embedded in the Book section may set cookies. It loads only once you agree, through a banner shown on your first visit: “Accept” shows it, “Decline” blocks it, and you can still book directly on Cal.com or by phone. Your choice is kept in your browser for six months, then asked again. You can change it at any time: manage cookies.

Your rights

You can ask to access, correct, delete or port your data, and object to its processing. Write to loveroombonneetoile@gmail.com or call +33 6 65 26 14 32. If you believe your rights are not being respected, you can lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

III. Booking terms

These terms apply to every booking made directly with La Bonne Étoile, online or by phone. Bookings made on Airbnb remain subject to Airbnb's terms.

1. The property

A furnished detached house with a garden, jacuzzi and pool, let as a furnished holiday rental (registration no. 13211011339DP) by Mr Fares Ben, a private individual. It sleeps two.

2. Booking

Please call us before booking to confirm that your date is available. You then choose your date in the online calendar or by phone; for a stay of several nights, each night is booked separately in the calendar.

Your booking is only confirmed once the deposit has been received (section 3). The exact address is given to you at that point.

3. Price and payment

The total price, all taxes included, is shown to you before your booking is confirmed. Marseille's tourist tax is added at the current rate.

• A deposit of €80, payable within 24 hours by Wero (secure transfer by phone number). In the transfer message, please include your first and last name, the email used for the booking and the dates booked.
• If the deposit is not received within that time, the slot is released automatically.
• The balance is paid on site, on the day you arrive.

4. Cancellation

• Cancellation at least 5 days before arrival: your deposit is refunded in full.
• Cancellation less than 5 days before: the deposit is kept.

5. Right of withdrawal

Under Article L221-28 (12°) of the French Consumer Code, the fourteen-day right of withdrawal does not apply to accommodation provided on a specific date.

6. Arrival and departure

The suite is yours from 3 pm on the day you arrive until 11 am the next day. The online calendar shows the slot ending at 11 pm: the 11 am next-day departure is the one that applies.

7. What is provided

Sheets, towels, bathrobes, shower gel and shampoo; fruit juice, coffee, tea and sugar. Champagne, roses, table decoration or a setting for a special occasion: on request, at extra cost.

8. House rules

• Access to the property is strictly limited to the people named on the booking. The presence of anyone else ends the stay immediately and for good, without refund.
• Background music is welcome, with respect for the neighbours.
• For hygiene reasons, no “cuddles” in the jacuzzi.
• The pool and jacuzzi are neither fenced nor locked: you use them entirely at your own risk.

9. Liability

You are liable for any damage occurring during your stay (Article 1732 of the French Civil Code) and agree to leave the premises as you found them.

10. Disputes

These terms are governed by French law. If there is a disagreement, please contact us first and we will look for an amicable solution together. Failing that, the dispute will be brought before the competent courts.